FAQ

Creating an account is fast and straightforward. Click the “Sign Up” or “Register” button on the site, enter your name, email, date of birth, and a secure password, and confirm you’re of legal gambling age in your jurisdiction. You may be asked to choose a preferred currency (Bitcoin or USD) during registration. After registering, check your email and follow any verification link. Some bonuses, like the $25 Free Sign-up Bonus, are often credited after registration and verification. For security and payout purposes, expect to complete identity verification (KYC) before making withdrawals. If you run into any trouble, email support@7Spins.com or call USA & Canada Toll Free: 1-800-274-7345 for step-by-step assistance.

7 Spins features both no-deposit and deposit welcome offers. Current offers include a $25 Free Sign-up Bonus (no deposit) and a large deposit welcome package that can reach very high totals depending on promotions. A notable deposit package includes multiple matched deposit bonuses across first deposits, with wagering requirements commonly at 35x for deposit bonuses. No-deposit free spins and cash offers are sometimes credited automatically after registration and/or verification. Bonuses often come with limits such as maximum cashout caps, bet size limits while wagering bonus funds, and time windows for claiming or using spins. Always read the full terms and conditions for each promotion before claiming to confirm minimum deposit amounts, wagering requirements, valid games, and maximum cashout limits.

No-deposit bonuses are credited without an initial deposit, typically after registration and account verification. Examples include the $25 Free Sign-up Bonus and 25 Free Spins promotions. These offers usually carry wagering playthrough — for example, a $25 no-deposit bonus often has a 35x wagering requirement, while some free spins may have 20x. Sometimes a promotional code is needed, but many no-deposit deals are credited automatically. If a code is required, you’ll find it on the promotions page or receive it by email. Remember: no-deposit bonuses usually include maximum cashout limits and time limits for claiming and wagering. If you’re unsure whether a code is required, check the promotions page or contact support.

7 Spins accepts a wide range of payment methods and supports Bitcoin and USD. Common options include Credit and debit: American Express, MasterCard, Visa; Prepaid and vouchers: PaySafeCard, Flexepin; E-wallets: Neteller, Skrill, ecoPayz; Alternative: AstroPay Card, UnionPay; Cryptocurrency: Bitcoin/BTC. Each method has its own deposit and withdrawal limits, fees, and processing times. Minimum deposit amounts can vary by promotion; for many welcome bonuses the minimum deposit is $25. Always confirm method-specific details in the cashier area before making a transaction.

Withdrawal times depend on the method and any required verification. Typical timelines are Bitcoin: fastest (minutes to a few hours after processing); E-wallets (Skrill, Neteller): usually 24–72 hours after processing; Cards and bank transfers: 3–7 business days; Processing time by the casino: may add 24–72 hours, especially for first withdrawals. Verification is often required before processing withdrawals. Note that many bonuses convert to withdrawable cash subject to a maximum cashout — commonly $1,000 for converted bonus balances. There may also be bet-size caps while wagering bonus funds (for example, $5 maximum bet). Check the cashier and promotion terms for exact limits.

Wagering requirements tell you how many times you must play through bonus funds before you can withdraw winnings. For example, a $25 bonus with a 35x wagering requirement means you must wager $875 (35 × $25) before converting that bonus to withdrawable cash. Contribution rates vary by game; slots typically count 100% toward wagering, while table games and video poker often contribute less or may be excluded. Other important rules: individual bet limits while wagering bonus funds (commonly $5), limits on how long bonus funds or spins remain valid (bonus balances may need to be wagered within 72 hours, and free spins often expire in 30 days), and maximum cashout limits on converted bonus balances (commonly $1,000). Always read the full terms of any promotion before claiming. For full terms and conditions, see the casino’s promotions or terms page.

Yes. Most games from the casino’s software partners are available on mobile through a modern web browser on iOS and Android. Providers like NetEnt, Pragmatic Play, Microgaming (Apricot), Betsoft, and Habanero deliver HTML5 games optimized for touch play, so you can spin slots or join live dealer tables from your phone or tablet without a separate download. Performance depends on your device and internet connection; using the latest OS version and a stable Wi‑Fi or mobile data connection gives the best experience.

7 Spins partners with a broad range of providers to offer slots, table games, video poker, and live dealer titles. Notable software partners include BetConstruct, Betsoft, Habanero, Microgaming (Apricot), NetEnt, Pragmatic Play, Rival Gaming, Tradologic, ViG, and Vivo Gaming. You’ll find classic slots, modern video slots with bonus features, progressives, blackjack, roulette, and live dealer games. Game availability can vary by your location and whether a promotion limits eligible titles.

Regulatory status and availability depend on your country and state. Some promotions and full access may be restricted in numerous jurisdictions. In practice, 7 Spins restricts many countries and regions, so check the casino’s terms and your local laws before registering. If you live in a jurisdiction where online gambling is restricted, you should not attempt to play for real money. If you’re unsure, contact support or review the site’s terms and conditions. Always choose licensed, regulated platforms where available, and confirm whether play for real money is permitted in your jurisdiction before depositing.

To meet verification (KYC) requirements, prepare to submit Government-issued photo ID (passport, driver’s license, or national ID); Proof of address (utility bill, bank statement, or similar dated within the last 3 months); For large withdrawals, proof of payment method ownership (photo of card with middle digits masked, e-wallet screenshot) or source-of-funds documentation. The verification process normally takes 24–72 hours after you upload documents. Complete verification promptly to avoid withdrawal delays. If extra documents are needed, support will contact you with instructions.

Try these quick troubleshooting steps first: clear your browser cache, update your browser or app, disable ad blockers, and test another browser or device. For payment issues, confirm you’ve met minimums and that your payment method is supported in your country. If you can’t log in, use the “Forgot Password” link to reset your password. If problems persist, save screenshots of error messages and contact support@7Spins.com or call USA & Canada Toll Free: 1-800-274-7345. Include your username and a description of the issue for faster help. For account or payment problems, support may ask for verification documents to resolve the issue securely.

7 Spins provides responsible gambling tools and security measures to keep play safe and fair. You can set deposit limits, session time limits, and take time-outs or request self-exclusion. If you feel you need help, contact support for tools and resources, and consider independent help lines in your area. On the security side, the casino uses industry-standard encryption and secure data practices to protect personal and financial information. Games come from reputable providers and are routinely audited for fairness. Remember to gamble only within your means, never chase losses, and use the available limits and self-exclusion options if needed.

Customer support is available by email and phone. For general help, promotions questions, or account issues, email support@7Spins.com. For immediate assistance in the USA and Canada, call the toll‑free number: 1-800-274-7345. When contacting support, have your account username and any relevant screenshots handy to speed resolution. You’ll also find a Help or Contact page on the site with links to frequently used resources and policies.