Support

At 7 Spins Casino, our support team is here to help with account questions, deposits and withdrawals, bonus queries, technical issues, and gameplay help. Whether you prefer a quick chat, a phone call, or a detailed email, we make it easy to get the right answer fast so you can get back to playing with confidence.

Live chat — immediate answers for urgent issues

Live chat is the fastest way to reach us for account access problems, transaction checks, or game freezes. Expect an initial reply within seconds to a couple of minutes, and a full resolution or clear next steps during the same conversation in most cases. Use the site’s “Help” or “Chat” button to connect — it’s ideal for urgent or troubleshooting issues.

Phone support — speak to a real person

If you prefer to talk, call our USA & Canada Toll Free line at 1-800-274-7345. Phone support is great for sensitive topics, verification questions, or when you want a step-by-step walkthrough. Typical hold times are short, and agents aim to resolve standard issues on the call.

Email — detailed help and follow-ups

For complex requests or attachments, email support@7Spins.com. Expect a response within 12–24 hours for most inquiries, and up to 48 hours for detailed investigations that require input from other teams. To speed things up, include your account ID, a short description of the problem, and screenshots or transaction IDs when available.

Helpful FAQs and self-service options

Before contacting support, try the FAQ and Help Center for quick answers to common topics like account setup, deposit methods, withdrawal times, bonus terms, and basic troubleshooting. The Help Center is organized so you can find step-by-step guides and answers 24/7, which often saves time if your question is straightforward.

Read our full 7 Spins Casino review for more on bonuses, banking, and games.

What we’ll ask and how to get faster service

To help you quickly, our agents may request basic verification details or ID documents for security and compliance. Have your account email, full name, and any relevant transaction IDs or screenshots ready. Clear, concise information helps the team investigate and resolve issues faster.

Committed, knowledgeable support — human help you can trust

Our support agents are trained across accounts, transactions, and gameplay mechanics, and they follow clear procedures to reach a prompt, fair outcome. We never promise guaranteed wins, and any guidance about bonuses or wagering will point you to the applicable terms so you know exactly what to expect.

Responsible play and safety tools

If you need help setting deposit limits, timeout periods, or self-exclusion, contact support and we’ll walk you through the options confidentially. We encourage playing within your means, and our team can quickly enable responsible gambling tools on your account.

Reach out anytime

Whether it’s a quick question about a recent deposit, help claiming a promotion, or technical support for a game, contact us by live chat, phone at 1-800-274-7345, or email at support@7Spins.com. We’re available 24/7 and ready to help — friendly, practical support that gets results.